Privacy Policy

Thank you for choosing Ranrans. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, place orders, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

Scope of Application

This Privacy Policy applies to all users of the Ranrans website and services. It is designed to comply with applicable U.S. privacy laws and regulations, including the California Consumer Privacy Act (CCPA), where applicable.

Information We Collect

We collect only the information necessary to operate our business and fulfill customer orders. The types of information we may collect include:

Personal Identifiers

• Name

• Email address

• Phone number

• Shipping and billing address

Order & Transaction Information

• Order number

• Products purchased

• Order value and transaction status

Payment Information

All payments are processed through PayPal. Ranrans does not collect or store your credit card, debit card, or bank account information. Payment data is handled directly by PayPal in accordance with its privacy and security policies.

Technical & Usage Information

• IP address

• Browser type

• Device information

• Pages visited and interaction data

This information is collected automatically through cookies or similar technologies to improve website performance and user experience.

How We Collect Information

• Information you provide voluntarily, such as when placing an order or contacting customer service

• Automatically collected information through cookies and analytics tools

• Secure transmission, protected by SSL encryption

You may disable non-essential cookies through your browser settings, though some website features may not function properly as a result.

How We Use Your Information

We use personal information for the following purposes only:

• To process and fulfill orders

• To provide customer service and respond to inquiries

• To communicate order updates, shipping notices, and service-related messages

• To improve website functionality and user experience

• To comply with legal obligations and prevent fraud

Marketing communications are sent only if you have chosen to receive them, and you may opt out at any time.

Sharing of Information

We do not sell or rent your personal information.

We may share limited information with trusted third-party service providers strictly for operational purposes, including:

• Payment processing (PayPal)

• Shipping and logistics providers

• Website hosting and technical services

These third parties are required to protect your information and use it only for authorized purposes.

We may also disclose information when required by law or to protect our legal rights and the safety of users.

Data Security

We implement reasonable technical and organizational measures to safeguard your information, including:

• SSL encryption

• Secure servers and restricted internal access

• Regular security reviews

While no system is completely secure, we take appropriate steps to reduce risk.

Your Privacy Rights (U.S. Users)

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information, subject to legal retention requirements

• Opt out of promotional communications

To exercise your rights, please contact us using the information below.

Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact us:

Email: service@ranrans.com
Support Hours: Monday–Sunday, 9:00 AM – 6:00 PM (PT)

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after updates indicates acceptance of the revised policy.